Remote Access Service

As an alternative to a in-person visit, we offer Remote Access Service to help people with problems or questions they have with their computers. Most problems can be resolved with a remote visit including:

  • Computer Running Slow
  • Pop-up Ads
  • Operating System Updates
  • Virus Clean Up
  • Software installation/removal
  • Finding Your Files
If you are experiencing any of these problems, please schedule an appointment or give us a call so we can help. This service involves downloading a safe and secure piece of software and we can log in and access your computer. Here is a direct link to the software we use here and you can learn more about the service on their homepage located at

To use this service, you recommend you make an appointment. If you have an expedited need, please call us at (540)739-2558 to speak to us.

This service is a one time fee of $65 and when the service is complete, you can make payment using this link.

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