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Remote Access Service

As an alternative to a in-person visit, we offer Remote Access Service to help people with problems or questions they have with their computers. Most problems can be resolved with a remote visit including:

• Computer Running Slow
• Pop-up Ads
• Operating System Updates
• Virus Clean Up
• Software installation/removal
• Finding Your Files

If you are experiencing any of these problems, please schedule an appointment or give us a call so we can help. This service involves downloading a safe and secure piece of software and we can log in and access your computer. Here is a direct link to the software we use here and you can learn more about the service on their homepage located at https://dwservice.net/.

To use this service, you recommend you make an appointment. If you have an expedited need, please call us at (540)739-2558 to speak to us.

This service is a one time fee of $65 and when the service is complete, you can make payment using this link.